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Tell us what’s going wrong.
You do not need to diagnose the problem. Tell us what you can see, hear, or smell, and whether water is actively spreading.
Talk to a person
Urgent water issue?
For active flooding, a sewer backup, or a leaking water heater, call before completing the form.
Call the service line(512) 555-0148Service hoursMon–Sat, 7am–7pmService areaAustin, Texas
Smell gas? Leave the area, avoid switches or flames, and contact the appropriate emergency utility or 911 from a safe location.