Trace the symptom
Start with what you have noticed, then test the most likely causes in a sensible order.
Residential service
We assess hot-water problems and help determine whether repair or replacement makes the most practical sense for the property and system condition.

When to call
A diagnosis-first visit
The exact tools and repair path depend on the condition. The experience should not: investigate, explain, approve, verify.
Start with what you have noticed, then test the most likely causes in a sensible order.
Explain what is known, what remains hidden, and which options are reasonable before work begins.
Test the system, inspect the work area, and review what changed before closing the visit.